These Terms are the legally binding version. A Traditional Chinese translation is provided for convenience only; in case of conflict, this English version governs.

1. Who you are contracting with

The Service is operated by Avatar Lab, a sole proprietorship established and operating in Taiwan ("Avatar Lab", "we", "us"). Contact: support@avatar-lab.app.

If the business is later incorporated, we will update this section and notify registered users; the contracting party will change to the incorporated entity from the date stated in that notice.

2. What the Service does

Avatar Lab helps you define a character pack — a written specification, a set of reference images, and platform-specific anchor text — so that the same character stays recognisable across different generative AI platforms.

• Lab — guided questions that turn a character idea into a verifiable, discrete specification.
• Generation — we call third-party image models (currently Google's Gemini API) on your behalf to produce reference images. This consumes credits.
• Consistency scoring — a measurement of how alike your reference images are. Free of charge; it does not consume credits.
• Platform adapters — downloadable packs for platforms we cannot automate (e.g. Midjourney), for you to use in your own account.
• Character ID and registry entry — an identifier of the form AVL-XXXXXX, a hash of the character specification, a public verification page, and periodic anchoring of that hash to a public blockchain (see Section 9).

We may add, change or withdraw features. Where a change materially reduces what a paid plan provides, we will give notice before it takes effect.

3. Eligibility and accounts

You must be at least 18 years old and legally able to enter into contracts. The Service is not directed at children.

Accounts are created by signing in with Google or GitHub. We only accept a verified email address from those providers, because your quota, files and payments are all attached to the identity derived from that address. You are responsible for the security of the account you sign in with.

You may not share, sell or transfer your account. One human, one account; creating additional accounts to obtain further free credits is a breach of these Terms.

4. Your content, and what we may do with it

You keep ownership. Character specifications, uploaded images and generated outputs remain yours as between you and us. We claim no ownership of them.

Licence to us. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, transmit and display your content solely to operate and support the Service — including transmitting it to the third-party model providers listed in the Privacy Policy so that generation and analysis can be performed. This licence ends when you delete the content, except for backups pending deletion and for anything already anchored to a public blockchain (Section 9).

We do not train models on your images. Uploaded and generated images are not used to train any model, ours or anyone else's. We do use metadata about generation events — parameters, model used, token counts, consistency scores, failure modes — to operate, debug and improve the Service. See the Privacy Policy for detail.

Public content. If you choose to publish a character profile page or verification link, the content you place there becomes publicly accessible to anyone with the link. Do not publish anything you are not willing to make public.

5. Rules of use

You must not use the Service to create, upload or generate:

1. The likeness of a real person without their permission — including public figures, celebrities and deceased persons where local law protects them. This is the single most important rule on this platform, because the product is about persistent, recognisable characters.
2. Sexual content involving minors, or any depiction of a minor in a sexualised manner. This is prohibited absolutely and will be reported where the law requires.
3. Content that is unlawful, defamatory, harassing, or that incites violence or hatred.
4. Material that infringes another person's copyright, trade mark, or other rights.
5. Deceptive synthetic media intended to make people believe a real person said or did something they did not.

You must also not: circumvent credit limits or rate limits; scrape, resell or redistribute the Service or its outputs as a competing service; probe or attack the infrastructure; or use automated means to create accounts.

You warrant that you hold all rights necessary for the material you upload, including the consent of any identifiable person depicted in it. You agree to indemnify us against third-party claims arising from your breach of this Section.

We may suspend or terminate an account that breaches these rules. Where the breach is not serious, we will normally warn first.

6. Third-party platforms and your own accounts

Adapter packs are provided so you can use your character on platforms we do not operate. Your use of those platforms is governed by their terms, not ours. We do not operate your account on any platform that lacks an official API, and we will never ask for the credentials of such an account.

Platform behaviour changes without notice. The guidance we provide is based on our own testing at a point in time and is offered without warranty that it still holds.

7. Plans, credits and payment

Public beta. The Service is currently free to use, subject to a per-account free credit allowance and a service-wide daily cap. Free allowances are a courtesy, not an entitlement, and may be changed at any time.

Credits. Credits represent computation. They are consumed when we call a paid third-party model on your behalf, metered against the usage the provider actually reports — not by an estimate per image. Actions that cost us nothing (editing a specification, producing an adapter pack, consistency scoring) consume no credits.

Credits have no cash value, cannot be transferred between accounts, and cannot be exchanged for money.

Payment processing. When paid plans launch, purchases will be processed by Polar Software Inc. acting as Merchant of Record. This means Polar, not Avatar Lab, is the seller of record for the transaction: Polar handles payment, invoicing, and any applicable sales tax or VAT. Polar's terms and privacy policy apply to the payment itself.

Prices are stated in US dollars and exclude any tax Polar is required to add at checkout.

8. Cancellation and refunds

You may cancel a subscription at any time. Cancellation takes effect at the end of the paid period; access continues until then and is not pro-rated.

Payments are non-refundable, including partial subscription periods and any credit purchase. This is because credits are spent on third-party computation the moment they are used, and that cost is not recoverable.

If you were charged in error, or the Service failed to deliver what you paid for, contact support@avatar-lab.app — those cases are handled on their merits, not by this policy.

9. Character ID, registry and blockchain anchoring — what it is and is not

Each character pack may be issued an identifier (AVL-XXXXXX) and a cryptographic hash of its specification (not of its images). Hashes are batched into a Merkle tree and the tree root is written to a public blockchain (Arbitrum One).

What this proves: that a specific specification existed, in this form, at or before the time of that transaction.

What this does not prove, and what we do not claim:

• It is not proof of authorship. It does not establish that you created the character.
• It is not proof of ownership, and not proof that the character does not infringe someone else's rights.
• It is not a registration of copyright, trade mark, or any other legal right. Copyright arises on creation under the law of most jurisdictions; a timestamp is evidence, not title.
• It is not a token, an NFT, or any kind of transferable or tradeable asset. There is no wallet, no coin, and nothing to buy or sell. The entry cannot be transferred to another person.

We do not hold any digital asset on your behalf. The wallet used for anchoring exists only to pay transaction fees.

Anchored data cannot be deleted. A public blockchain is append-only. The anchored value is a 32-byte hash root and contains no personal data and no readable content, but it will remain on that chain permanently, including after you delete your account.

10. Copyright status of AI-generated output

In many jurisdictions, including Taiwan and the United States, material generated by an AI system without sufficient human creative input may not attract copyright protection at all. Nothing in the Service changes that. We make no representation that any output you produce is protectable, and the Character ID does not alter its legal status.

11. Taking your data with you

For as long as your account is active you may download your character packs — specification, reference images and adapter packs — from the interface, in open formats. This is a deliberate design commitment: the product's premise is that a character is portable, so lock-in through data retention would contradict it. If you need a complete copy of everything held under your account, ask at support@avatar-lab.app and we will provide it.

12. Availability

The Service is provided on an "as is" and "as available" basis. It runs on shared infrastructure and includes queueing and daily caps; capacity is not guaranteed. We do not commit to any uptime level during the public beta.

Generative models are non-deterministic. We do not guarantee that any particular output, consistency score, or degree of likeness will be achieved.

13. Warranties and liability

To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement.

Our total liability to you for all claims arising out of or relating to the Service is limited to the greater of (a) the amount you paid us in the twelve months before the event giving rise to the claim, or (b) US$100.

We are not liable for indirect, incidental, special or consequential loss, or for loss of profit, revenue, data or goodwill.

Nothing in these Terms excludes liability for fraud, for death or personal injury caused by negligence, or for anything else that cannot lawfully be excluded — including the mandatory rights of consumers under the Taiwan Consumer Protection Act and equivalent laws elsewhere.

14. Suspension and termination

You may stop using the Service at any time, and may request deletion of your account and its contents by writing to privacy@avatar-lab.app (see the Privacy Policy for how deletion requests are handled).

We may suspend or terminate access where you materially breach these Terms, where required by law, or where continued operation would expose us or other users to legal risk. On termination we will, absent legal obligation to the contrary, delete your content in accordance with the Privacy Policy — except anything already anchored to a public blockchain, which cannot be deleted.

15. Changes to these Terms

We may amend these Terms. For material changes we will give notice by email or in-product at least 14 days before they take effect, and continued use after that date constitutes acceptance. If you do not accept a change, your remedy is to stop using the Service and cancel any subscription.

16. Governing law and disputes

These Terms are governed by the laws of Taiwan (Republic of China), without regard to conflict-of-laws rules. The Taiwan Taipei District Court is agreed as the court of first instance for any dispute, save that if you are a consumer, this does not deprive you of the protection of mandatory provisions of the law of your country of residence, nor of the right to bring proceedings in the courts of that country where the law so provides.

17. General

These Terms, together with the Privacy Policy, form the entire agreement between you and us regarding the Service. If any provision is held unenforceable, the remainder stands. Our failure to enforce a provision is not a waiver of it. You may not assign your rights under these Terms; we may assign them to a successor entity on notice to you.

Contact: support@avatar-lab.app